Website Care Plans

Security, monitoring and maintenance for WordPress Websites

Your Peace of Mind

After investing a lot of time, effort and money into your website, you want to know it’s being taken care of.

Just like a car, your website needs regular monitoring and maintenance to ensure it runs smoothly and continues to work for your business.

But you don’t need the stress of maintaining your website yourself, after all, you’re busy growing your business!

Let us look after all the technical aspects of your website so you can concentrate on what you do best.

Your Peace of Mind

After investing a lot of time, effort and money into your website, you want to know it’s being taken care of.

Just like a car, your website needs regular monitoring and maintenance to ensure it runs smoothly and continues to work for your business.

But you don’t need the stress of maintaining your website yourself, after all, you’re busy growing your business!

Let us look after all the technical aspects of your website so you can concentrate on what you do best.

Website Care Plans

READY TO GET STARTED?

Frequently Asked Questions

Are non-WordPress websites eligible for one of your care plans?

We are WordPress specialists, and as such our infrastructure is setup around maintaining WordPress sites. Therefore we are unable to provide Website Care Plan support to websites built on a different platform.

Can you guarantee that my website will never get hacked?

No one can guarantee your website will never be hacked (be wary of anyone who does!). There are so many ways in which security can be breached, particularly since websites rely on third-party plugins for various features.

Our Website Care Plans implement the best measures we can take in preventing your site from being hacked. Regular backups also mean we can restore your website in the event of something going wrong.

In the unfortunate event that your website is compromised, we are there to work with your web host and get your website up and running again as soon as possible.

Our Extend plan includes free Malware Removal. We can remove Malware on websites on our other plans for a fixed fee.

What website changes are included in the monthly allotted time?

Generally speaking, website changes include update requests (e.g. changing an image, changing business hours) and minor design improvements (e.g. changing menu colour). One small change usually equates to a minimum of 15mins. So for our Maintain plan you can expect 1-2 changes per month for your allotted time. 

If you require changes beyond your plan’s allotment we can perform and bill the work at our current reduced hourly rate (with your approval). If you require new features and/or pages, or anything else of a more structural nature, we will provide you with a quote.

Can I roll over my monthly allotted time?

The monthly allotted time is there to ensure we reserve time and resources for your requests, therefore we do not rollover any unused hours. 

Can I sign up for a Care Plan if my website was built by someone else?

Yes! If you have a WordPress website that wasn’t built by our team you can still subscribe to one of our plans. We’ll just need to do an initial health check and tune-up for a set fee.